Operations Team


Rob Forber

Operations Admin Manager

Rob Forber is our Operations Admin Manager with over 10 years of experience in social care from Support Worker to Area Manager. In his role, he covers most areas of operations admin but focuses on the management of our Care Control system and provides a link between the operations side of the business and our finance team.


Emma Turner

Referrals Co-Ordinator


Shelley Lane

Events Co-Ordinator

I first started as a support worker, a role I quickly discovered gave me a great deal of job satisfaction. Seeing the people we support thrive in different situations and support them through more difficult tasks.

I soon realised that arranging activities for our service users, certainly brought them out of themselves and was a great aid, especially during Covid. This eventually is where my role took me, taking on the position of the Events Coordinator. Here I organised events, clubs and activities for all the guys within PCAS. This ranged from days out to theme parks, beach trips, and smaller local events such as BBQs and coffee mornings.

I strongly feel a person's mental well-being is an important part of the support we offer, I think since the times of Covid when socialising and limited interactions were set, it became very apparent just how important. Seeing an event or activity come together and the enjoyment it brings not only to the service user but to other staff as well is the whole reason for doing what I do.


Olivia Hunt

Practice Development Trainer

Olivia has been involved with people with intellectual and developmental disabilities since the age of 12 when she started volunteering at an inclusive youth club. Olivia now has over 10 years of professional experience working with adults with learning disabilities and has worked in a range of settings such as Supported Living Services, Residential Services as well as Social Services. Olivia is passionate about improving the lives of people with learning disabilities which is enabled by a belief that they deserve to have fulfilling lives where they are viewed by their interests and capabilities.


Max Mannouch

Marketing Officer

Max is our Marketing Officer. He has over 4 years of experience in Marketing, working in a variety of sectors. Max has a range of qualifications and skills in marketing and will be covering our online presence. In his spare time, Max enjoys photography, vinyl and art.

Get in touch

  • Saphir House, 5 Jubilee Way Faversham Kent ME13 8GD
  • Telephone 03300 535919

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