Interview with Client Finance Manager: Jean!

By Anya Grimes & Max Mannouch

This week we had the pleasure of interviewing our very own Client Finance Manager Jean! We sat down and discussed her role at PCAS, advice for people going into care, overcoming challenges and her favourite food! We hope you enjoy it!

What is a Client Finance Manager?

As Client Finance Manager, my role is to help Service Users with benefit applications, assist them with budgeting and ensure they are spending their money correctly without being financially abused. You will usually find me in the office under a pile of receipts!

What is the most rewarding moment of your career so far?

Before I was a Client Finance Manager, I was a support worker and I supported a young man with very challenging behaviours. He was 2 to 1, but by helping him manage his behaviours he was eventually cut down to 1 to 1. I was able to help him access the community and go out daily instead of staying indoors for months on end.

What advice would you give to people looking to join the Care Sector?

If you want to work in the Care Sector, you need to be a caring person, you can't be doing it because it's a job. You do it because you want to make a difference in the lives of the people you support. You need Empathy.

What's your favourite thing about PCAS?

There are so many things to name, my favourite has to be that everyone here is really friendly and caring.

Outside of Work, what do you enjoy doing?

During my free time, you can normally find me with my family, walking my dogs or watching sports on tv cuddled up with my cat.

Favourite Film - The Colour Purple

Favourite Artist - Pink

Favourite Food - Lobster